{"id":11204,"date":"2026-01-19T08:52:55","date_gmt":"2026-01-19T13:52:55","guid":{"rendered":"https:\/\/eusteroidshop.com\/politique-de-remboursement\/"},"modified":"2026-07-29T10:10:48","modified_gmt":"2026-07-29T15:10:48","slug":"politique-de-remboursement","status":"publish","type":"page","link":"https:\/\/eusteroidshop.com\/fr\/politique-de-remboursement\/","title":{"rendered":"Politique de remboursement"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11204\" class=\"elementor elementor-11204 elementor-8027\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-3acc863 e-flex e-con-boxed e-con e-parent\" data-id=\"3acc863\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f099d3 elementor-widget elementor-widget-heading\" data-id=\"5f099d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Politique de remboursement<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6275bb6 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"6275bb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"584\" data-end=\"602\">Toutes les ventes sont finales<\/h2><ul data-start=\"604\" data-end=\"758\"><li data-start=\"604\" data-end=\"691\"><p data-start=\"606\" data-end=\"691\">Une fois qu&rsquo;une commande a \u00e9t\u00e9 confirm\u00e9e et trait\u00e9e, elle <strong data-start=\"657\" data-end=\"691\">ne peut \u00eatre annul\u00e9e ni rembours\u00e9e<\/strong><\/p><\/li><li data-start=\"692\" data-end=\"758\"><p data-start=\"694\" data-end=\"758\">Nous n&rsquo;acceptons pas les retours ou les \u00e9changes dans des circonstances normales<\/p><\/li><\/ul><p data-start=\"760\" data-end=\"837\">Cette politique nous aide \u00e0 maintenir l&rsquo;int\u00e9grit\u00e9, la s\u00e9curit\u00e9 et le contr\u00f4le qualit\u00e9 des produits.<\/p><h2 data-start=\"844\" data-end=\"886\">Exceptions : Commandes endommag\u00e9es ou incorrectes<\/h2><p data-start=\"888\" data-end=\"970\">Les remboursements ou remplacements peuvent \u00eatre envisag\u00e9s <strong data-start=\"930\" data-end=\"938\">uniquement<\/strong> dans les conditions suivantes :<\/p><ul data-start=\"972\" data-end=\"1066\"><li data-start=\"972\" data-end=\"1017\"><p data-start=\"974\" data-end=\"1017\">Tu as re\u00e7u un <strong data-start=\"990\" data-end=\"1011\">produit incorrect<\/strong>, ou<\/p><\/li><li data-start=\"1018\" data-end=\"1066\"><p data-start=\"1020\" data-end=\"1066\">Ta commande est arriv\u00e9e <strong data-start=\"1039\" data-end=\"1066\">endommag\u00e9e pendant le transport<\/strong><\/p><\/li><\/ul><p data-start=\"1068\" data-end=\"1079\">Pour \u00eatre \u00e9ligible :<\/p><ul data-start=\"1080\" data-end=\"1233\"><li data-start=\"1080\" data-end=\"1135\"><p data-start=\"1082\" data-end=\"1135\">Tu dois nous contacter dans les <strong data-start=\"1109\" data-end=\"1121\">48 heures<\/strong> suivant la livraison<\/p><\/li><li data-start=\"1136\" data-end=\"1184\"><p data-start=\"1138\" data-end=\"1184\">Des preuves photographiques claires doivent \u00eatre fournies<\/p><\/li><li data-start=\"1185\" data-end=\"1233\"><p data-start=\"1187\" data-end=\"1233\">L&#8217;emballage et les produits doivent \u00eatre clairement visibles<\/p><\/li><\/ul><p data-start=\"1235\" data-end=\"1270\">Chaque cas est examin\u00e9 individuellement.<\/p><h2 data-start=\"1277\" data-end=\"1304\">Colis perdus ou manquants<\/h2><ul data-start=\"1306\" data-end=\"1469\"><li data-start=\"1306\" data-end=\"1376\"><p data-start=\"1308\" data-end=\"1376\">Les commandes marqu\u00e9es comme livr\u00e9es par le transporteur sont consid\u00e9r\u00e9es comme compl\u00e9t\u00e9es<\/p><\/li><li data-start=\"1377\" data-end=\"1469\"><p data-start=\"1379\" data-end=\"1469\"><a href=\"https:\/\/eusteroidshop.com\/fr\/\">Eusteroidshop.com<\/a> n&rsquo;est pas responsable des colis perdus apr\u00e8s la confirmation de livraison<\/p><\/li><\/ul><p data-start=\"1471\" data-end=\"1579\">Si un colis est retard\u00e9 ou semble manquant, contacte-nous rapidement afin que nous puissions t&rsquo;aider \u00e0 enqu\u00eater sur le probl\u00e8me.<\/p><h2 data-start=\"1586\" data-end=\"1614\">Aucun remboursement pour erreur de l&rsquo;utilisateur<\/h2><p data-start=\"1616\" data-end=\"1666\">Les remboursements ou r\u00e9exp\u00e9ditions ne seront <strong data-start=\"1644\" data-end=\"1651\">pas<\/strong> \u00e9mis pour :<\/p><ul data-start=\"1667\" data-end=\"1812\"><li data-start=\"1667\" data-end=\"1724\"><p data-start=\"1669\" data-end=\"1724\">Adresses de livraison incorrectes fournies par le client<\/p><\/li><li data-start=\"1725\" data-end=\"1768\"><p data-start=\"1727\" data-end=\"1768\">Non-respect des instructions de commande<\/p><\/li><li data-start=\"1769\" data-end=\"1812\"><p data-start=\"1771\" data-end=\"1812\">Changement d&rsquo;avis apr\u00e8s confirmation de commande<\/p><\/li><\/ul><h2 data-start=\"1819\" data-end=\"1853\">Traitement des r\u00e9solutions approuv\u00e9es<\/h2><p data-start=\"1855\" data-end=\"1894\">Si un remboursement ou un remplacement est approuv\u00e9 :<\/p><ul data-start=\"1895\" data-end=\"2037\"><li data-start=\"1895\" data-end=\"1980\"><p data-start=\"1897\" data-end=\"1980\">La m\u00e9thode de r\u00e9solution (remboursement ou r\u00e9exp\u00e9dition) est d\u00e9termin\u00e9e par <a href=\"https:\/\/eusteroidshop.com\/fr\/\">eusteroidshop.com<\/a><\/p><\/li><li data-start=\"1981\" data-end=\"2037\"><p data-start=\"1983\" data-end=\"2037\">Les d\u00e9lais de traitement peuvent varier en fonction de la situation<\/p><\/li><\/ul><p data-start=\"2039\" data-end=\"2092\">Les cas approuv\u00e9s sont trait\u00e9s de mani\u00e8re professionnelle et \u00e9quitable.<\/p><h2 data-start=\"2099\" data-end=\"2119\">Contact et assistance<\/h2><p data-start=\"2121\" data-end=\"2241\">Si tu penses que ta situation est \u00e9ligible \u00e0 un examen, contacte-nous via notre page de contact s\u00e9curis\u00e9e avec tous les d\u00e9tails.<\/p><p data-start=\"2243\" data-end=\"2310\"><a href=\"https:\/\/eusteroidshop.com\/fr\/contact\/\"><strong data-start=\"2246\" data-end=\"2260\">Contacte-nous<\/strong><\/a> ou visite notre <a href=\"https:\/\/eusteroidshop.com\/fr\/faq\/\"><strong data-start=\"2276\" data-end=\"2283\">FAQ<\/strong><\/a> pour des informations suppl\u00e9mentaires<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Politique de remboursement Toutes les ventes sont finales Une fois qu&rsquo;une commande a \u00e9t\u00e9 confirm\u00e9e et trait\u00e9e, elle ne peut<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11204","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/eusteroidshop.com\/fr\/wp-json\/wp\/v2\/pages\/11204","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eusteroidshop.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eusteroidshop.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eusteroidshop.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eusteroidshop.com\/fr\/wp-json\/wp\/v2\/comments?post=11204"}],"version-history":[{"count":1,"href":"https:\/\/eusteroidshop.com\/fr\/wp-json\/wp\/v2\/pages\/11204\/revisions"}],"predecessor-version":[{"id":11206,"href":"https:\/\/eusteroidshop.com\/fr\/wp-json\/wp\/v2\/pages\/11204\/revisions\/11206"}],"wp:attachment":[{"href":"https:\/\/eusteroidshop.com\/fr\/wp-json\/wp\/v2\/media?parent=11204"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}