{"id":14631,"date":"2026-01-19T08:52:55","date_gmt":"2026-01-19T13:52:55","guid":{"rendered":"https:\/\/eusteroidshop.com\/politica-de-reembolso\/"},"modified":"2026-08-01T16:30:58","modified_gmt":"2026-08-01T21:30:58","slug":"politica-de-reembolso","status":"publish","type":"page","link":"https:\/\/eusteroidshop.com\/pt-pt\/politica-de-reembolso\/","title":{"rendered":"Pol\u00edtica de Reembolso"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14631\" class=\"elementor elementor-14631 elementor-8027\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-3acc863 e-flex e-con-boxed e-con e-parent\" data-id=\"3acc863\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f099d3 elementor-widget elementor-widget-heading\" data-id=\"5f099d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de Reembolso<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6275bb6 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"6275bb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"584\" data-end=\"602\">Todas as Vendas s\u00e3o Finais<\/h2><ul data-start=\"604\" data-end=\"758\"><li data-start=\"604\" data-end=\"691\"><p data-start=\"606\" data-end=\"691\">Assim que uma encomenda for confirmada e processada, <strong data-start=\"657\" data-end=\"691\">n\u00e3o pode ser cancelada nem reembolsada<\/strong><\/p><\/li><li data-start=\"692\" data-end=\"758\"><p data-start=\"694\" data-end=\"758\">N\u00e3o aceitamos devolu\u00e7\u00f5es ou trocas em circunst\u00e2ncias normais<\/p><\/li><\/ul><p data-start=\"760\" data-end=\"837\">Esta pol\u00edtica ajuda-nos a manter a integridade do produto, a seguran\u00e7a e o controlo de qualidade.<\/p><h2 data-start=\"844\" data-end=\"886\">Exce\u00e7\u00f5es: Encomendas Danificadas ou Incorretas<\/h2><p data-start=\"888\" data-end=\"970\">Reembolsos ou substitui\u00e7\u00f5es podem ser considerados <strong data-start=\"930\" data-end=\"938\">apenas<\/strong> sob as seguintes condi\u00e7\u00f5es:<\/p><ul data-start=\"972\" data-end=\"1066\"><li data-start=\"972\" data-end=\"1017\"><p data-start=\"974\" data-end=\"1017\">Recebeste um <strong data-start=\"990\" data-end=\"1011\">produto incorreto<\/strong>, ou<\/p><\/li><li data-start=\"1018\" data-end=\"1066\"><p data-start=\"1020\" data-end=\"1066\">A tua encomenda chegou <strong data-start=\"1039\" data-end=\"1066\">danificada durante o envio<\/strong><\/p><\/li><\/ul><p data-start=\"1068\" data-end=\"1079\">Para te qualificares:<\/p><ul data-start=\"1080\" data-end=\"1233\"><li data-start=\"1080\" data-end=\"1135\"><p data-start=\"1082\" data-end=\"1135\">Deves contactar-nos no prazo de <strong data-start=\"1109\" data-end=\"1121\">48 horas<\/strong> ap\u00f3s a entrega<\/p><\/li><li data-start=\"1136\" data-end=\"1184\"><p data-start=\"1138\" data-end=\"1184\">Devem ser fornecidas provas fotogr\u00e1ficas claras<\/p><\/li><li data-start=\"1185\" data-end=\"1233\"><p data-start=\"1187\" data-end=\"1233\">A embalagem e os produtos devem ser mostrados claramente<\/p><\/li><\/ul><p data-start=\"1235\" data-end=\"1270\">Cada caso \u00e9 analisado individualmente.<\/p><h2 data-start=\"1277\" data-end=\"1304\">Encomendas Perdidas ou em Falta<\/h2><ul data-start=\"1306\" data-end=\"1469\"><li data-start=\"1306\" data-end=\"1376\"><p data-start=\"1308\" data-end=\"1376\">As encomendas marcadas como entregues pela transportadora s\u00e3o consideradas conclu\u00eddas<\/p><\/li><li data-start=\"1377\" data-end=\"1469\"><p data-start=\"1379\" data-end=\"1469\">O <a href=\"https:\/\/eusteroidshop.com\/pt-pt\/\">Eusteroidshop.com<\/a> n\u00e3o se responsabiliza por encomendas perdidas ap\u00f3s a confirma\u00e7\u00e3o da entrega<\/p><\/li><\/ul><p data-start=\"1471\" data-end=\"1579\">Se uma encomenda estiver atrasada ou parecer estar em falta, contacta-nos prontamente para que possamos ajudar a investigar o problema.<\/p><h2 data-start=\"1586\" data-end=\"1614\">Sem Reembolsos por Erro do Utilizador<\/h2><p data-start=\"1616\" data-end=\"1666\">N\u00e3o ser\u00e3o emitidos reembolsos ou novos envios para <strong data-start=\"1644\" data-end=\"1651\">n\u00e3o<\/strong>:<\/p><ul data-start=\"1667\" data-end=\"1812\"><li data-start=\"1667\" data-end=\"1724\"><p data-start=\"1669\" data-end=\"1724\">Endere\u00e7os de envio incorretos fornecidos pelo cliente<\/p><\/li><li data-start=\"1725\" data-end=\"1768\"><p data-start=\"1727\" data-end=\"1768\">Incumprimento das instru\u00e7\u00f5es de encomenda<\/p><\/li><li data-start=\"1769\" data-end=\"1812\"><p data-start=\"1771\" data-end=\"1812\">Mudan\u00e7a de ideias ap\u00f3s a confirma\u00e7\u00e3o da encomenda<\/p><\/li><\/ul><h2 data-start=\"1819\" data-end=\"1853\">Processamento de Resolu\u00e7\u00f5es Aprovadas<\/h2><p data-start=\"1855\" data-end=\"1894\">Se um reembolso ou substitui\u00e7\u00e3o for aprovado:<\/p><ul data-start=\"1895\" data-end=\"2037\"><li data-start=\"1895\" data-end=\"1980\"><p data-start=\"1897\" data-end=\"1980\">O m\u00e9todo de resolu\u00e7\u00e3o (reembolso ou novo envio) \u00e9 determinado pelo <a href=\"https:\/\/eusteroidshop.com\/pt-pt\/\">eusteroidshop.com<\/a><\/p><\/li><li data-start=\"1981\" data-end=\"2037\"><p data-start=\"1983\" data-end=\"2037\">Os tempos de processamento podem variar dependendo da situa\u00e7\u00e3o<\/p><\/li><\/ul><p data-start=\"2039\" data-end=\"2092\">Os casos aprovados s\u00e3o tratados de forma profissional e justa.<\/p><h2 data-start=\"2099\" data-end=\"2119\">Contacto &#038; Suporte<\/h2><p data-start=\"2121\" data-end=\"2241\">Se acreditas que a tua situa\u00e7\u00e3o se qualifica para revis\u00e3o, contacta-nos atrav\u00e9s da nossa p\u00e1gina de contacto segura com todos os detalhes.<\/p><p data-start=\"2243\" data-end=\"2310\"><a href=\"https:\/\/eusteroidshop.com\/pt-pt\/contacto\/\"><strong data-start=\"2246\" data-end=\"2260\">Contacta-nos<\/strong><\/a> ou visita as nossas <a href=\"https:\/\/eusteroidshop.com\/pt-pt\/faqs\/\"><strong data-start=\"2276\" data-end=\"2283\">FAQ<\/strong><\/a> para informa\u00e7\u00f5es adicionais<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Reembolso Todas as Vendas s\u00e3o Finais Assim que uma encomenda for confirmada e processada, n\u00e3o pode ser cancelada<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_joinchat":[],"footnotes":""},"class_list":["post-14631","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/eusteroidshop.com\/pt-pt\/wp-json\/wp\/v2\/pages\/14631","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eusteroidshop.com\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eusteroidshop.com\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eusteroidshop.com\/pt-pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eusteroidshop.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=14631"}],"version-history":[{"count":1,"href":"https:\/\/eusteroidshop.com\/pt-pt\/wp-json\/wp\/v2\/pages\/14631\/revisions"}],"predecessor-version":[{"id":14634,"href":"https:\/\/eusteroidshop.com\/pt-pt\/wp-json\/wp\/v2\/pages\/14631\/revisions\/14634"}],"wp:attachment":[{"href":"https:\/\/eusteroidshop.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=14631"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}